Privacy Policy

1. Introduction

EchoCart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered shopping assistant service, including our website, mobile application, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter or marketing communications
• Contact us for support
• Participate in surveys or promotions
• Use our AI shopping assistant features

2.2 Shopping Data

To provide our AI shopping assistant service, we may collect:

• Product searches and browsing history
• Price comparison requests
• Shopping preferences and wishlists
• Purchase history (when voluntarily shared)
• Deal alerts and notifications preferences

2.3 Technical Information

We automatically collect certain information when you use our Service:

• IP address and location information
• Device information (type, operating system, browser)
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and error reports

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and maintain our AI shopping assistant service
• Personalization: To customize your shopping experience and provide personalized recommendations
• Price Monitoring: To track prices and notify you of deals and discounts
• Communication: To send you updates, newsletters, and customer support responses
• Analytics: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud hosting and storage providers
• Analytics and performance monitoring services
• Customer support platforms
• Email marketing services

4.2 Retailer Partners

When you click on product links or make purchases through our affiliate partnerships, we may receive commission payments. We do not share your personal information with these partners beyond what is necessary for the transaction.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@echocart.ai. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Third-Party Services

Our Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may also integrate with third-party services (such as social media platforms or payment processors) to enhance our Service. These integrations are governed by the respective third party's privacy policy.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@echocart.ai.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email address)
• Providing notice through our Service

Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: